Refund Policy
Last Updated On : 27th August, 2021
The products available for purchase on our web site are try-before-you-buy. We provide free trial periods to let you fully evaluate our products before you make a purchase decision.
Please use the trial period to make sure that the software meets your needs before purchasing a license. All of our software is functional during the trial period. None of our software requires registration to enable its primary functionality.
15 Days Guaranteed Refund
We know that sometimes things just don't work out how we'd all like them to, and software is no different. That's why we have our 15 days guaranteed refund policy.
If you're not happy, for any reason, within 15 days of purchase, we'll give you your money back. Simple as that. To initiate a refund, you can submit the mail us at sales@exceedhms.com. All refunds should be processed within 5-7 working days.
- Refund policy is applicable only for Exceed Cloud Subscriptions Plans and their add-ons purchased directly from website https://www.exceedhms.com.
- After 15 days of the initial purchase date of the subscription, the refund window is closed.
- Refund is not applicable any of our other products like all on-premises softwares.
- Refund is not applicable on renewals.